| Customer Service
Winters Bros. Waste Systems is committed to controlling costs so we can provide customers with a great overall value in waste and recycling services. Some costs are out of our control. When diesel fuel prices are below $2.50 per gallon we do not apply a fuel charge. When diesel fuel prices rise above $2.50 per gallon, we apply a fuel charge to customers’ bills.
Over the past four months, fuel prices have skyrocketed and a fuel charge has been added to your invoice. The Fuel Charge is a fee that helps us to recover direct and indirect costs resulting from changing prices in diesel fuel and is designed to achieve an acceptable operating margin. It is not a tax, surcharge, or fee imposed by any regulatory or government agency and is not associated with any explicit, direct or indirect cost to service your account.